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Born and raised on the Mississippi Gulf Coast in Bay St. Louis, I traded sunshine and beaches for the city of New Orleans.   Fun, great cuisine and Mardi Gras!

At work I am very interested in professional development. Always learning and motivated by my desire to deliver great results in all that I do. I thrive in challenging environments.

After work I love to spend time with my family, hunt, fish and love to cook.  Monday through Friday you will find me working out at the gym.

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Career

  • 2013 - Present
    Osmose Utilities Services

    Director of Solution Consulting
    Recruited as Director of Solution Consulting; Increased sales productivity, led CRM programs & sales campaigns. Developed sales content, training & analytics improving & driving sales. Led Corporate Development stream for strategy & growth tied to 3 & 5 year plans.
       • Increased business revenue $2MM with 250+ technical resources as Director, Business Development & General Manager for AT&T Uverse Engineering & Construction.
       • Increased corrosion services sales 20%+, $4MM, longer term service agreements to improve profitability.
       • Saved $200K of consulting - defined present mode of operations for existing SFA, applied best practice processes, defined & created sales methodology.
       • Significantly optimized “lead to order” process, designed & managed NetSuite implementation, with Sales Forecasting & Qlik BI Sales Analytics Dashboards.
       • Led 150+ Outside Plant Engineering resources, for AT&T Engineering & Construction efforts for Business as Usual (BAU) & Uverse VRAD deployments.
       • Grew sales by $5MM, developed Sprint Small Cell solution, automated site location & deployment. 

  • 2012-2013
    Goodman Networks

    Sr Director, Solution Architecture and Marketing
    Selected as Senior Director, Solution Architecture & Business Development, led 10-member Sales Solution Architecture team, created, packaged & delivered content for End-to-End Network Deployment solutions. Gained clients - AT&T, Sprint, Verizon, CenturyLink & Windstream.
      • Extended sales by 10% while diversifying sales, marketed cell tower & fiber initiatives - CenturyLink & Windstream. Created, packaged & sold internal & third-party solutions.
       • Expanded the company’s portfolio, collaborated with new 3rd party vendors/solutions.

  • 2002-2012
    Alcatel-Lucent

    Sr Director, OSS/BSS Solution Architecture
    Handpicked to be Senior Director, OSS/BSS Solutions. Led North America sales solution architects providing transformational software & services solutions consulting. Led sales team for Alcatel-Lucent, AT&T, Sprint, CenturyLink, Bell Canada, Cox, TELUS, Merrill Lynch, Bank of America, OG&E, Ford, NiSource, UPMC, Target & Hawaiian Telecom. Provided business visibility, automation & operational efficiency enhancements for consulting analysis & recommendations for IT & Operations. Played significant role in driving global sales - Telcom South Africa, Bermuda Telecom, & Setar in Aruba. Repeatedly sold & led multiple large-scale consulting & software deployments.
       • Expanded revenue 200%, $20MM to $80MM in 4 years, created a consultative sales model, increased OSS Software & Services.
       • Recognized with Outstanding Achievement Award for Solutions & Business Development. Led North America Product Management for Service Assurance Solutions.

  • 2000-2002
    Micromuse, Inc.

    Senior Pre-Sales Engineer
    As Senior Sales Engineer, directed technical customer software systems sales & integrations for lighthouse accounts, Cox Communications, AIG & Verizon. Managed OSS Service Assurance software sales with technical, business services & support. Promote product features & capabilities, led technical sales & trade show demonstrations.
       • Targeted major cable & Telco account sales with contracts with Cox Communications & Verizon. 

  • 1997-2000
    Cabletron Systems

    Senior Pre-Sales Engineer
    As Senior Sales Engineer, supported large implementation & optimization projects, ensured pre & post sales customer & partner satisfaction for networking hardware & network management software. Spectrum Sales Engineer supporting the SW Region clients including Compaq, AT&T, MCI & Nortel.
       • Increased sales by 30%, Compaq & Nortel software & services.
       • Recognized as Top Gun Technical Team Consulting award.

Hawaiian Telcom

Hawaiian Telcom is a prior Verizon asset that acquired by the Carlyle Group. Hawaiian Telcom, with a resource footprint that did not include OSS expertise, decided against using/purchasing Verizon’s existing OSS applications. They wanted new Service Assurance, Performance Management and Business Service Management Platforms implemented within one year and under budget. Through a strong consulting effort to define business and technical requirements a roadmap was delivered and the deployment completed successfully on time and under budget. Hawaiian Telcom became a solid reference customer that help close many opportunities in the future. The $5M budget for this engagement was taken from a big 4 firm who originally had the contract.

TELUS

IBM had been unsuccessful in selling their Netcool products to Telus for several years. My Sales VP and I were introduced by IBM to Telus to seek an alternative path. Telus was a compilation of 3 company acquisitions which had their prior OSS platforms managing each acquisition vertical. I promoted a 3-week consulting assessment to understand their Present Mode and company readiness for a transformational OSS engagement. After the 3-week assessment we delivered a proposal ($5M) for an OSS transformation program. This was accepted and turned into an overall spend of $30M over 5 years. Telus used Hawaiian Telcom as a reference customer and site visit prior to accepting our proposal.




Building a Professional Services Organization and Sales Engineering team

In 2002, I was hired by ReachView Technologies as their 7th employee for the role of Sr Solutions Architect. ReachView was a fledgling software company who resold 3rd party software to fund the growth of its software platform. At my date of hire, ReachView was partnered with another company who provided the implementation services for the software we resold. Two weeks after my hire the relationship was cancelled and I was asked to build a professional services organization. I began a methodical process of hiring a group of employees from high end, mid-level, and younger talent creating a cost effective profitable team. As this was a startup organization, I had to create and standardize all new processes, procedures and project management methodologies to ensure that our deployments were successful, repeatable and profitable. Our company growth model was that every customer was a reference customer.
As our Professional Services team reached 30 resources and our sales team growth required more support, I moved on to building the sales engineering team. This involved replicating a successful consultative sales model for our sales engineers and sales team which included packaging standardized sales collateral and processes. At our acquisition by Alcatel-Lucent in 2007 our sales engineering team had grown to 7 resources and our solutions competed against IBM, Alcatel-Lucent, Accenture and CapGemini. After the acquisition, Alcatel-Lucent decided to use our model and fold their 250 resources under our 130 resources.

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Mardi Gras - Riding Rex, King of Carnival - 2017 with my daughter Caroline.